Thanks for shopping at royalediamonds.com
If you are not satisfied with your purchase, we're here to help.
We value your satisfaction and aim to provide the best experience possible. You may cancel your order within 24 hours of purchase for a full refund.
If you have received damage or defected product, please contact us within 7 days of receiving your order, and we'll arrange for a replacement or refund. However, after this timeframe, cancellations may not be possible due to our quick processing times.
Customized or personalized items may not be eligible for cancellation once production has begun.
Our commitment is to address any issues promptly while ensuring the efficiency of our operations."
You have to return an item within the time limit given, from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Within 10 to 15 business days.
You will receive the credit within few days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for purchasing & returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us now.
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